Shipping Policy:
Thank you for choosing Aavanisilks.in for your online shopping needs. We are committed to providing our customers with quality products and timely delivery. Please read our shipping policy carefully to understand our shipping procedures and estimated delivery times.
Shipping Locations:
We ship to most locations within India. However, some remote areas may not be serviceable by our shipping partners. Please check the availability of delivery services in your location before placing an order through email or whatsapp.
Shipping Charges:
Enjoy complimentary shipping on all orders above Rs. 3500! Shop with ease and have your favorites delivered to your doorstep without any additional shipping charges.
Shipping Methods:
We use trusted shipping partners to deliver our products to you. Our shipping partners include DTDC, ST Courier, Franch Courier, Speed Post. We select the best shipping partner based on the shipping destination and the weight of the package.
Estimated Dispatching & Delivery Time:
After payment confirmation, We will dispatch products within 24 hours. The estimated delivery time is based on the shipping destination (Within Tamilnadu delivery time 2 to 3 working days. Other States 3 to 5 working days maximum). Please note that the estimated delivery time is not a guarantee and may vary due to unforeseen circumstances such as weather conditions or other natural calamities.
Order Tracking:
You can track your order status on our website through this link Shipment Tracking – Aavani Silks. We will also send you regular updates about the status of your order via email and SMS.
Delivery Attempts:
Our shipping partners will attempt to deliver the package to your address up two to three times. If the delivery is unsuccessful after two to three attempts, the package will be returned to us.
International Shipping:
We are shipping all over the world. For more details please contact us through email or whatsapp.
Custom Duties and Taxes:
We are not responsible for any customs or import duties that may be charged by the destination country. All customs and import duties are the responsibility of the customer.
If you have any questions or concerns about our shipping policy, please feel free to contact our customer support team. We are always happy to assist you.
Return & Refund Policy:
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Return and Exchanging is only applicable in the case of wrong product delivery and major damages.
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We provide high-quality products and do not accept returns on the basis of color, quality, or dislikes.
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Please note that the color of the product may vary slightly from the image displayed on our website due to mobile photography and other technical reasons.
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To initiate a return for wrong product delivery or major damages, you must send a proper unboxing video within 24 hours starting from the time of delivery. The video should not have any cut or pause and should be taken in proper lighting.
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The product must be unused, unwashed, and in its original packaging with all tags intact for a return to be initiated.
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The cost of return shipping is the responsibility of the customer.
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Refunds will be processed within 7-10 business days.
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We do not offer refunds for products that have been altered or customized.
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We reserve the right to modify or update this return and refund policy at any time without prior notice.